Privacy Policy

SIVYAA (“SIVYAA Store”, “We”, “Us”) is fully committed to complying with all applicable Privacy Laws in the country where SIVYAA’s products are distributed. We prioritize protecting the privacy and security of your personal data and ensure that our business practices comply with the relevant data privacy and security laws in the country where our products are distributed to you.

This Privacy Policy aims to inform you of the personal data we collect from you, how we may use and disclose it, how you can control the use of your personal data, and how we protect your personal data when you use the SIVYAA Store Application or the application developed by a third party for SIVYAA (“Application”). Please note that we do not sell or trade your personally identifiable information, but we may share it with third parties who assist us in conducting our business, operating our website/Application, or servicing you, so long as those parties agree to keep this information confidential.

The information we collect about you can be categorized as follows:

  1. Information you provide directly: When you register for certain services or access features or services provided by the Application, we may ask you to provide certain personal data, such as name, contact number, postal address, email address, username, password, etc.
  2. Information that is automatically collected when you visit the Application: When you download and visit the Application, certain information may be collected automatically, including your computer’s Internet Protocol (IP) Address, your browser type and operating system, the web pages and links you visit, advertisements you view, your bandwidth speed, and information about the software programs that are installed on your computer, as well as standard server log information.
  3. Information that we collect from other sources: We may receive information about you from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you. We also may receive information about you from third-party social networking services when you choose to connect with those services.

We use the information collected from you for various purposes, including but not limited to:

  • Registering you or your device for a service
  • Providing a service or feature you requested
  • Providing customized content and making recommendations based on your past activities on our Application
  • Providing you with product and service updates, newsletters, and other communications about existing and/or new products and services by post, email, telephone, in-device messaging, and/or text message (SMS), if you have provided your prior consent or we are otherwise permitted to do so under applicable law
  • Creating user group profiles or segment data and to otherwise create anonymous, aggregated statistics about the use of our products, services, and loyalty programs, which we may share with third parties and/or make available to the public
  • Improving and enhancing existing SIVYAA products, services, and Applications and developing new offerings, recommendations, advertisements, and other communications
  • Publishing your reviews, comments, and content where you have uploaded them to our websites or Application and made them publicly visible

We may disclose your personal data to third-party entities and individuals to facilitate our services, such as maintenance, analysis, audit, marketing, and development. However, these third parties have limited access to your information only to perform these tasks on our behalf and are obligated to SIVYAA not to disclose or use it for other purposes. All of our approved third-party providers go through an extensive data protection compliance vetting process before being selected as a third-party provider and are bound by all relevant data privacy laws, terms of confidentiality, and this Privacy Policy.

There may be instances when we need to disclose your information to other parties to comply with the law or respond to compulsory legal process or to verify or enforce compliance with the policies governing our services

 

  1. Data Retention: Sivyaa may retain your personal information for as long as necessary to provide you with its services or as required by applicable laws and regulations.
  2. Cookies: SIVYAA may use cookies or similar technologies to enhance your experience on its website or mobile application. Cookies may collect certain information such as your IP address, browser type, and pages you visit. You can manage your cookie preferences through your browser settings.
  3. Third-Party Links: SIVYAA’s website or mobile application may contain links to third-party websites or services. SIVYAA is not responsible for the privacy practices of these third-party websites or services. We recommend that you review their privacy policies before using them.
  4. Security Measures: SIVYAA implements appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is fully secure. SIVYAA cannot guarantee the absolute security of your personal information.
  5. Changes to the Privacy Policy: SIVYAA reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on SIVYAA’s website or mobile application, and you will be deemed to have accepted the changes by continuing to use SIVYAA’s services.