Terms & Conditions

OVERVIEW

Welcome to SIVYAA, an online silver jewellery store. Please read these Terms and Conditions carefully before using our website. By using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our website.

  1. Introduction

1.1 These Terms and Conditions govern the use of the SIVYAA website (the “Website”) and any purchases made through the Website. The Website is owned and operated by SIVYAA.

1.2 SIVYAA reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Website following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as modified.

  1. Product Information

2.1 SIVYAA strives to ensure that all product descriptions, images, and prices on the Website are accurate. However, we do not guarantee that the information is error-free, complete, or current.

2.2 SIVYAA reserves the right to change or update information about any product on the Website without prior notice.

  1. Ordering and Payment

3.1 All prices listed on the Website are in the currency indicated.

3.2 Payment for all orders must be made by credit card, PayPal or any other payment method accepted by SIVYAA.

3.3 SIVYAA reserves the right to reject any order or cancel any purchase at any time for any reason.

  1. Shipping and Delivery

4.1 SIVYAA offers free shipping for all orders within the specified shipping zone. Shipping times may vary depending on your location and shipping method.

4.2 SIVYAA is not responsible for any customs duties, taxes, or fees that may be imposed by your country’s customs department or other government agency.

  1. Returns and Exchanges

5.1 SIVYAA offers a 30-day return policy for all items purchased through the Website. Items must be returned in their original condition, and SIVYAA reserves the right to reject any return that does not meet these conditions.

5.2 SIVYAA is not responsible for any shipping costs associated with returning or exchanging items.

  1. Intellectual Property

6.1 All content on the Website, including but not limited to text, images, logos, and graphics, is owned by SIVYAA and is protected by copyright and other intellectual property laws.

6.2 You may not use any content on the Website for commercial purposes without the express written consent of SIVYAA.

  1. Disclaimer of Warranties

7.1 The Website and all content, materials, and products available through the Website are provided on an “as is” and “as available” basis. SIVYAA makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 SIVYAA does not warrant that the Website will be error-free, uninterrupted, or free of viruses or other harmful components.

  1. Limitation of Liability

8.1 SIVYAA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or any products purchased through the Website.

8.2 SIVYAA’s total liability for any claim arising out of or in connection with these Terms and Conditions or the use of the Website shall not exceed the purchase price of the product(s) in question.

  1. Governing Law

9.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the country in which SIVYAA is based.

9.2 Any disputes arising out of or in connection with these Terms and Conditions or the use of the Website shall be subject to the exclusive jurisdiction of the courts of the country in which SIVYAA is based.

  • Privacy Policy

10.1 SIVYAA is committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.

10.2 By using the Website, you agree to the terms of our Privacy Policy.

  • Indemnification

11.1 You agree to indemnify and hold SIVYAA and its affiliates, officers, directors, employees, agents, and licensors harmless from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Website, any products purchased through the Website, or your breach of these Terms and Conditions.

  • Severability

12.1 If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

  • Entire Agreement

13.1 These Terms and Conditions constitute the entire agreement between you and SIVYAA with respect to the use of the Website and any products purchased through the Website.

13.2 Any failure by SIVYAA to enforce any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

 

CONTACT INFORMATION

Questions about the Terms & Conditions should be sent to us at info@sivyaa.com

Our address is D-66, New Grain Mandi, Sansarchand Road, Jaipur, Raj-302001